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Stay in style, next to the cruise terminal
4.2/5
Nestled in the heart of Southampton’s vibrant waterfront, voco Southampton is the perfect starting or ending point for your journey. Whether you're setting sail on a cruise, exploring the city’s maritime heritage, or visiting for business, our stylishly refurbished hotel offers comfort, convenience, and warm, unstuffy service. With stunning views of the cruise terminals in a prime location, voco Southampton is your gateway to adventure.
Designed for effortless comfort, voco Southampton is just 0.5 miles from Horizon Cruise Terminal and minutes from major transport links. Our 133 beautifully renovated bedrooms and five versatile meeting rooms cater to both leisure and business guests. Stay active in our on-site mini gym and enjoy the convenience of our 211-space car park, including two EV charging points.
Explore Southampton’s top attractions, including the Mayflower Theatre, Marwell Zoo, and the historic docks, all within easy reach. Our welcoming ‘hosts’ are always on hand—spot their mascot badges to see if they are a ‘chatty finch’, a ‘bold flamingo’, or a ‘tranquil owl’.
Designed rooms feature premium bedding, refillable amenities and smart entertainment options to enhance your stay.
Atlantic Gate Seafood & Cocktails, a celebration of bold flavours and elegant simplicity, is Southampton’s premier dining destination. Our menu features classic seafood dishes crafted with the finest ingredients.
Hotel packages available
Prices shown reflect an average per night stay from
All you need and more
Wifi
Gym
Meeting facilities
Dining
Parking
Wifi
Gym
Meeting facilities
Dining
Parking
Hotel Highlights
- Things are changing...
- Social Events and Celebrations
- Flexible Function Space
Our rooms
THE VOCOâ„¢ EXPERIENCE
Sleep, eat & everything in between
A hotel stay should be a break from the demands of the day to day. So, we add charming touches that make a world of difference, to create moments you’ll remember long after check out.
Guest Reviews
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We like knowing our guests have had a great stay with us – or finding out how we can make their voco experience even better. Read our verified guest reviews below.
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall experience
4.2
/
5
Rating breakdown 2,417 reviews
5 Stars
1,265
4 Stars
639
3 Stars
277
2 Stars
129
1 Star
107
based on 2,417 reviews
1,865 out of 2,19085%Recommend this property.
Staff and service
4.4
/
5
Room and comfort
4.2
/
5
Value
3.9
/
5
Room cleanliness
4.5
/
5
Sleep quality
4.2
/
5
Memorable experience
4.0
/
5
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Product ReviewsWrite a review
Excellent Place to Stay
Overall Experience
5.0
/
5
Posted19 April 2025
Share:
Age:50-64
Traveler type:Combined business and leisure
Reason for visit:Business and leisure
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Food & beverage
5.0
/
5
Able to relax
5.0
/
5
Yes, I recommend this property.
This is a lovely hotel which is well situated for the port, the shopping area and the old town walls. The staff are exceptional and make your stay thoroughly enjoyable. Will definitely stay here on my next visit to Southampton.
Reason for visit:Business and leisure
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Europe could not be loaded.
on19 April 2025
Thank you so much for your wonderful review! We're delighted to hear you enjoyed our location—being close to the port, shopping area, and old town walls really does make exploring Southampton so convenient.
Your kind words about our team truly mean a lot. We’re so glad they helped make your stay enjoyable, and we can't wait to welcome you back on your next visit!
Warm regards,
Holiday Inn Southampton
Holiday Inn Southampton
So disappointed
Overall Experience
1.0
/
5
Posted16 April 2025
Share:
Traveler type:Leisure
Check Out Date:2025-04-14
Reason for visit:Overnight before a cruise
Staff and service
4.0
/
5
Room and comfort
5.0
/
5
Value
1.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Food & beverage
1.0
/
5
Able to relax
1.0
/
5
No, I do not recommend this property.
So disappointed.
Having stayed here before we decided to return. We particularly enjoyed the light airy restaurant area where you could have a nice relaxed meal from an extensive menu.
When we arrived we were concerned that a different name was on top of the hotel. We parked up and managed to find a space - even though a huge section was cordoned off and unavailable. Sign to reception indicated it was round the back. We headed to an open door but were unsure where to go. There was a large group of staff congregated around the door. When they moved we could see they were in front of a reception sign. Reception was dark and dingy. Receptionist was welcoming and checked us in, and directed us to the lifts. We had to go through an area that was flanked by sheets of plastic and sticky tape. We found our room and noticed that next to it was a room blocked off with black cardboard and sticky tape.
Room itself was absolutely fine, clean, with comfy beds and everything we needed for a one night stay.
We scanned the QR code and spent a while looking through the menu and chose our preferences. Having gone downstairs we discovered that rather than the lovely airy place we remembered and had been promised online, instead it was a dark boxy room at the back of the hotel. It was empty and had no ambience and we were shown to a table and given a menu. This menu was a shadow of the menu we saw in the room - probably a quarter of the items were now available. Our choices had disappeared. We left and ate elsewhere. Apparently as the menu change happened at a weekend guests were not advised.
Whilst it is inevitable that hotels update and have building works sometimes - at least warn your customers.
The website was still showing the lobby and restaurant as it was on our last visit when we booked a short while ago. No mention of building works, restricted parking, closing of restaurant and new menu. Even the info in the room was completely wrong!!
They could have put an advisory on the website, and advised when booking of the restrictions. I had 2 emails inviting me to upgrade in the week before the booking but no mention of the changes. No mention was made at reception when we checked in. No amended menu was displayed in the room or outside the restaurant area until later in the evening. Breakfast was fine but again in the dark dingy box room.
We did have our car park refunded when we expressed our concerns on checkout.
The way they went about this and blindsided us showed total lack of respect for their guests. I prefer to stay at hotels that actually provide what you book or advise of changes. Most definitely will not go there again.
Having stayed here before we decided to return. We particularly enjoyed the light airy restaurant area where you could have a nice relaxed meal from an extensive menu.
When we arrived we were concerned that a different name was on top of the hotel. We parked up and managed to find a space - even though a huge section was cordoned off and unavailable. Sign to reception indicated it was round the back. We headed to an open door but were unsure where to go. There was a large group of staff congregated around the door. When they moved we could see they were in front of a reception sign. Reception was dark and dingy. Receptionist was welcoming and checked us in, and directed us to the lifts. We had to go through an area that was flanked by sheets of plastic and sticky tape. We found our room and noticed that next to it was a room blocked off with black cardboard and sticky tape.
Room itself was absolutely fine, clean, with comfy beds and everything we needed for a one night stay.
We scanned the QR code and spent a while looking through the menu and chose our preferences. Having gone downstairs we discovered that rather than the lovely airy place we remembered and had been promised online, instead it was a dark boxy room at the back of the hotel. It was empty and had no ambience and we were shown to a table and given a menu. This menu was a shadow of the menu we saw in the room - probably a quarter of the items were now available. Our choices had disappeared. We left and ate elsewhere. Apparently as the menu change happened at a weekend guests were not advised.
Whilst it is inevitable that hotels update and have building works sometimes - at least warn your customers.
The website was still showing the lobby and restaurant as it was on our last visit when we booked a short while ago. No mention of building works, restricted parking, closing of restaurant and new menu. Even the info in the room was completely wrong!!
They could have put an advisory on the website, and advised when booking of the restrictions. I had 2 emails inviting me to upgrade in the week before the booking but no mention of the changes. No mention was made at reception when we checked in. No amended menu was displayed in the room or outside the restaurant area until later in the evening. Breakfast was fine but again in the dark dingy box room.
We did have our car park refunded when we expressed our concerns on checkout.
The way they went about this and blindsided us showed total lack of respect for their guests. I prefer to stay at hotels that actually provide what you book or advise of changes. Most definitely will not go there again.
Check Out Date:2025-04-14
Reason for visit:Overnight before a cruise
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on24 April 2025
Hello Towanda,
We take great pride in meeting all our guests' needs and providing a smooth, enjoyable experience throughout your stay. I am sorry to learn about what happened. I have sent you a private message to continue our discussion. Please feel free to read it at your convenience.
Thank you for being a valued IHG One Rewards member and for choosing the voco Southampton for your stay.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
Exceptionally smart renovation
Overall Experience
5.0
/
5
Posted13 April 2025
Share:
Traveler type:Leisure
Reason for visit:Pre cruise stay
Next destination:Any
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Food & beverage
5.0
/
5
Able to relax
5.0
/
5
Yes, I recommend this property.
We were very pleased to see the high standard of refurbishment recently carried out to the whole hotel, supported by friendly and helpful staff across the board. We will defiantly be staying again before our next cruise.
Reason for visit:Pre cruise stay
Next destination:Any
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Europe could not be loaded.
on14 April 2025
Thank you so much for your kind words! We're delighted to hear you enjoyed the recent refurbishment and felt well looked after by our team. It means a lot to us that you'd choose to stay again before your next cruise — we look forward to welcoming you back for another great experience!
Warmest regards,
Holiday Inn Southampton
Holiday Inn Southampton
A fantastic experience
Overall Experience
5.0
/
5
Posted12 April 2025
Share:
Age:35-49
Traveler type:Business
Reason for visit:Conference
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Food & beverage
5.0
/
5
Able to relax
5.0
/
5
Yes, I recommend this property.
The hotel was under construction, but the staff went above and beyond to make sure the stay was comfortable. The entire hotel is extremely clean. The rooms are freshly renovated with wonderful bedding and nice towels. Sockets everywhere. So convenient! And, free espresso drinks from 2 machines in the lobby. The cappuccino is delicious! Also very convenient to walk to restaurants and to the NOC. If I have to come back to Southampton, I will definitely stay here again.
Reason for visit:Conference
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
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on13 April 2025
Thank you so much for your kind words! We're thrilled to hear you had a comfortable stay despite the ongoing work, and that you enjoyed the freshly renovated rooms, cleanliness, and little touches like the convenient sockets and espresso machines. It’s great to know our location worked well for you too. We’d be delighted to welcome you back next time you're in Southampton!
kind regards,
kind regards,
Holiday Inn Southampton
Cleaning Service
Overall Experience
3.0
/
5
Posted11 April 2025
Share:
Age:65 or Older
Traveler type:Leisure
Check Out Date:2025-04-07
Reason for visit:Leisure
Next destination:Asia
Travel Tips:Make sure they clean your room before 3 pm
Staff and service
3.0
/
5
Room and comfort
4.0
/
5
Value
3.0
/
5
Room cleanliness
3.0
/
5
Sleep quality
4.0
/
5
Food & beverage
4.0
/
5
Able to relax
4.0
/
5
During my 4 nights stay. The cleaning person only did one day cleaning on my room. the next 2 day i need to go down to reception desk to ask the fresh towels. The 4th day still no one clean my room until I go down to reception desk to complaint again. Finally the call someone to clean my room almost after 5 PM. All hotels i have stayed, they always do a daily cleaning except for this one.
Check Out Date:2025-04-07
Reason for visit:Leisure
Next destination:Asia
Travel Tips:Make sure they clean your room before 3 pm
ProsAmenities, Facilities, Location
ConsRoom Cleanliness
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Posted byHotel Staff
Additional information about Europe could not be loaded.
on12 April 2025
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about the issues you experienced with the housekeeping service during your stay. This is certainly not the level of service we aim to provide, and I completely understand your frustration.
Please accept our sincere apologies for the inconvenience and for the repeated need to request fresh towels and room cleaning. Your comments have been shared with our housekeeping and management teams to ensure this is addressed and that improvements are made moving forward.
We genuinely appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much improved experience in the future.
Kind regards,
Holiday Inn Southampton
Holiday Inn Southampton
Personal feel for a big chain hotel
Overall Experience
5.0
/
5
Posted7 April 2025
Share:
Age:35-49
Traveler type:Combined business and leisure
Reason for visit:Leisure and business stop over
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
4.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Food & beverage
3.0
/
5
Able to relax
5.0
/
5
Yes, I recommend this property.
Thank you so much to the receptionist crew. A lovely gentleman and lady who made our stay so amazing. What a great team you make.
Reason for visit:Leisure and business stop over
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities
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Hotel Renovation
Overall Experience
2.0
/
5
Posted6 April 2025
Share:
Age:50-64
Traveler type:Leisure
Check Out Date:2025-04-01
Reason for visit:Pre cruise stay
Staff and service
3.0
/
5
Room and comfort
5.0
/
5
Value
1.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
1.0
/
5
Food & beverage
1.0
/
5
Able to relax
1.0
/
5
We arrived at the hotel 31/3/25 and were shocked to see what can only be described as a building site outside! We were really annoyed as I would have thought with the amount of work going on we should have been informed, this was really poor customer service on the hotels part. Parking was really difficult and there were no disabled spaces that we could see. On checking in the receptionist advised we had an upgrade……this turned out not to be as good as it sounded on floor 3 front facing as work was being carried out on the lifts and also extensive heavy work to the front with horrendous noise ( we travelled from Glasgow and were up at 4 in the morning so hoped to get our heads down for a couple of hours on arrival, this was impossible!). We did look at the possibility of booking another hotel but either prices were too expensive or there was no availability. After discussing with the Manager as we had already booked the evening dinner in the hotel restaurant we were told 50% would be deducted from each main meal, we agreed thinking this was a decent gesture but the menu changed that day, we both chose the crispy chicken schnitzel and some kind of garlic potatoes, the meal was very poor and certainly not crispy. What really annoyed both myself and wife was on checking out when the receptionist asked if we had a good stay, we said no not really, it’s like living on a building site. The receptionist just laughed, i advised it really wasn’t a laughing matter and at that we’re met with silence!! We have used this hotel numerous times over the last 20 years of cruising and had several issues over the last 3 years. This time we will definitely not be returning, which is disappointing as the hotel is a great location.
Check Out Date:2025-04-01
Reason for visit:Pre cruise stay
ProsLocation
ConsAtmosphere, building work
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on13 April 2025
Hi Halee,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Southampton and for your loyalty as an IHG One Rewards member since 2006.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
Great Pre-Cruise Hotel
Overall Experience
5.0
/
5
Posted2 April 2025
Share:
Age:50-64
Traveler type:Leisure
Check Out Date:2025-03-28
Reason for visit:Pre-Cruise
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
3.0
/
5
Food & beverage
5.0
/
5
Able to relax
4.0
/
5
Yes, I recommend this property.
The hotel is undergoing a full refurbishment and we actually thought it was closed when we arrived. It would have helped to have some external signage on the approach.
We were greeted at reception by Priya who went out of her way to give an exceptional welcome. She allocated us one of the newly renovated rooms which was beautiful. The service provided by Priya was superb.
Despite the extensive works in the hotel, they still managed to deliver a very pleasant experience in the bar and restaurant where we enjoyed an excellent dinner. All of the staff that we interacted with where very courteous and friendly.
Upon leaving I booked a return visit with Jose who was doing a million things at once but still managed to deliver a first class customer experience.
I am looking forward to my next visit to see the hotel completed.
The sleep quality and ability to relax were marked down purely to do with the noisy works in the morning
We were greeted at reception by Priya who went out of her way to give an exceptional welcome. She allocated us one of the newly renovated rooms which was beautiful. The service provided by Priya was superb.
Despite the extensive works in the hotel, they still managed to deliver a very pleasant experience in the bar and restaurant where we enjoyed an excellent dinner. All of the staff that we interacted with where very courteous and friendly.
Upon leaving I booked a return visit with Jose who was doing a million things at once but still managed to deliver a first class customer experience.
I am looking forward to my next visit to see the hotel completed.
The sleep quality and ability to relax were marked down purely to do with the noisy works in the morning
Check Out Date:2025-03-28
Reason for visit:Pre-Cruise
ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members
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Posted byHotel Staff
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on3 April 2025
Thank you for your detailed feedback! We’re delighted to hear that Priya and Jose made such a positive impact on your stay with their exceptional service. It’s great to know you enjoyed your newly renovated room, as well as your experience in the bar and restaurant, despite the ongoing refurbishment. We appreciate your suggestion regarding external signage and will take it into consideration. We truly value your patience during the works and look forward to welcoming you back to experience the hotel once it’s fully completed.
kind regards,
Holiday inn Southampton
kind regards,
Holiday inn Southampton
